Support + Services

 
 

Understanding how to support the clinician and the client is essential for any business owner.

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Medicare & NDIS

Navigating Medicare and NDIS can demand a large amount of time and resources for businesses without the adequate experience.
Fortunately I have been able to competently operate within this landscape for many years.

  • Establish Billing Codes

  • Lodge Payments & Claims

  • Setup Health Fund Accounts

  • Establish NDIS provider certification

  • Staff Training for Medicare rebates and NDIS claims

Secretarial Support

Every business needs the support of sound Secretarial Skills, this gives the business owner and the clinician the time they need to focus on their strengths.
Services include:

  • Diary Management

  • Email Management

  • Document Formatting

  • Database Management & Data Entry

  • Data Research

  • Agendas

  • File Management

  • Expense Reconciliation


Financial Administration

Attention to detail and accuracy are paramount to ensuring your business has sound financial measures in place.

  • Prepare Overhead Invoices

  • Reconcile Accounts

  • Prepare Statements & Reports

  • Consolidate Invoices & Payments

  • Distribute Quotes

  • Prepare Budgets

Human Resources

The backbone of every good business is the people within it. Whether it’s on-boarding clinicians or support staff, I can help you through the entire recruitment process.

  • Identify Position Vacancies

  • Create Job Descriptions & KPI’s

  • Filter Applications & Shortlist Candidates

  • Pre-Screening Interviews

  • Assist in Contract Distribution

  • Facilitate Performance Review Guidelines

  • Review Policy & Procedure Documentation

  • Prepare Reviews & Recommendations


Business Development

As your Virtual Assistant, it’s my responsibility to advise on business performance and observations. Collaboratively, we can identify opportunities for improvements and refinement.

  • Initiate Business Opportunities

  • Skills Training

  • Team Building & Coaching

  • Develop Team Culture

  • Create Positive Experiences through Policies and Procedures

  • Networking Skills